Orders may ONLY be cancelled same day. You must cancel the order before 7 am the following day. Orders are processed at 8 am the following day they are placed.
If you would like to return your item, your item must be returned and received within 14 days of your item being delivered. Items cannot be opened, used , and must be in the exact condition you received it in. We do not allow returns on any opened or used items. We have 2 return options:
Option 1: Return your item to us within 14 days. We will apply a 19% processing fee that will not be returned to you.We do not pay for return shipping as that is the customer's responsibility.
Option 2: Return your item to us within 14 days. Receive store credit to the full amount paid to us. We do not pay for return shipping as that is the customer's responsibility.
Please contact us at firstname.lastname@example.org for an RA number . Returns will ONLY Be accepted with an RA number.
All returns will be processed within 3-5 business days of receiving the product.